For definitions of public and private data click here.
With their library card/barcode (in person and over the phone):
Without their library card/barcode, but with patron ID # from date due slip or other ID (in person only)
Verification: First, verify patron address in the patron record. Don't volunteer address; have the patron give the address.
Without their library card/barcode or other ID (in person or over the phone):
Verification: First, verify patron address in the patron record. Don't volunteer address; have the patron give the address.