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Hennepin County Library is consistently recognized as one of the top library systems in the U.S. Forty-one libraries, online resources and outreach serve a diverse population of 1.2 million Hennepin County residents in an area of 611 square miles.

Our mission is to nourish minds, transform lives and build community together. We envision a Hennepin County where library services ensure every person has the opportunity and resources to read, graduate, engage, work and learn.

Cardholders
• More than 860,000 people have Hennepin County Library cards and are considered active users. Almost 70 percent of Hennepin County residents have a library card and have used it within the past three years.

Visits
• An estimated 5.4 million in-person visits to our 41 libraries.*
• An estimated 21.1 million visits to our website, www.hclib.org.
• Hennepin County Library's Facebook page: 7,800 friends and counting.
• People who follow Hennepin County Library on Twitter: 6,300 and counting.

Collection
• About 5 million books, CDs, DVDs, electronic resources and other items in 40 languages.
• Over 16.6 million items were checked out including 6.7 million checkouts of children's and teen materials and more than 750,000 downloads of eBooks and other content (300,000 more downloads than in 2011).
• Items checked out per capita: 14.3.
• 160 subscription databases were accessed more than 1 million times. In comparison, in 2011 155 databases were accessed more than 840,000 times. New databases include New Book of Knowledge, Encyclopedia Americana and National Geographic Magazine.

'Ask Us' Reference Service
• Over 830,000 reference questions were asked and answered at our libraries and online.

Technology
• 1,910 public computers in Hennepin County libraries were accessed more than 2.7 million times by library patrons.
• The Library’s mobile app was updated to allow patrons to download eBooks and eAudiobooks to their device and to check if the Library owns a book by scanning the book’s ISBN barcode.
• More downloadable audiobooks became available through a new resource, OneClickdigital.
• Downloading free music from the Library’s Freegal service became easier with the release of a mobile app for iOS and Android.

Outreach
Outreach Services served 108 sites, including senior housing residences and correctional facilities throughout Hennepin County. This compares to 93 sites in 2011.
• Over 900 patrons who could not go to a library due to disability, illness or lack of transportation received At Home library service.
• Outreach Services created deposit collections at two homeless shelters for youth and published “Poems From Inside,” a book of poetry by residents of Hennepin County’s Adult Corrections Facility.
Multicultural Services liaisons assisted Hmong-, Somali- and Spanish-speaking patrons.

Programs, Events, Classes, Exhibits
• Nearly 9,000 programs and classes were presented, many in collaboration with community partners.
• More than 210,000 children, teens and adults attended library-sponsored programs.
• Events and classes included a Teen Job Fair (attendance: nearly 1,000), a Family History Fair (attendance: more than 400), Hopkins Library’s centennial celebration, dozens of author events, new eBook Basics classes and more than 500 arts and cultural programs funded by Minnesota’s Arts and Cultural Heritage Fund.
Homework Hub, which provides in-person one-to-one homework assistance at 11 libraries, received almost 13,000 visits from students in grades K-12. Homework Hub volunteers donated 5,200 hours of their time to help young people succeed in school.
• Minneapolis Central Library’s Cargill Hall gallery presented several well-received exhibits with respected collaborators including “Baseball: America’s Game” and “Beauty, Heart and Spirit: The Sacred Legacy® of Edward S. Curtis and the North American Indian.”

Volunteers
• Over 2,000 dedicated adult and teen volunteers contributed over 100,000 hours of service.

Capital Projects
• Construction began on a new Walker Library; Roosevelt Library underwent renovation; improvements were made to Penn Lake Library; and the schematic design for a new Excelsior Library was approved, as was the schematic design contract for a new Brooklyn Park Library.
•Hennepin County Library partnered with Best Buy to create a cutting-edge Teen Tech Center at Minneapolis Central Library, and with the Minnesota Children’s Museum and Northside Achievement Zone to create a new Family Play and Learn Spot at North Regional Library.
• “Elements of Harmony” mural by Joan Solomon was dedicated at Plymouth Library; “Phenomena” outdoor sculpture by Janet Lofquist was installed at Maple Grove Library.

Recognition and Awards
Google Zeitgeist announced Hennepin County Library was the fifth most-searched library in the U.S. in 2012.
• The National Association of Counties awarded Hennepin County Library three Achievement Awards for innovative government programs related to materials processing, preservation and programming.
• The Library received three awards for graphic design from the National Association of County Information Officers.
• Maple Grove Library won three FAB (Fresh, Artistic and Brilliant) Awards, including the Grand Award, from the International Design Association.

Resources and Governance
• A $70.1 million operating budget was approved for 2013.
• Hennepin County Library is a department of Hennepin County Government and reports to County Administration and the County Board of Commissioners.
•The 11-member Library Board is an advisory board of Hennepin County residents appointed by the County Board.
• The Friends of the Hennepin County Library enriches the resources and enhances the potential of the Library by raising funds for books, materials, programs and technology.

*Roosevelt Library closed for renovation on Feb. 11, 2012. Walker Library closed for new construction on Sept. 22, 2012.

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