Hennepin County Library Board Policy
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Replaces:Information Services Policy, last approved 9/26/2007,
MPL Reference Services Policy, adopted 12/2/1992
Programming Policy, last approved 9/26/2007
Services to Groups & Individuals with Restricted Library Access, last approved 7/27/2005
The purpose of this policy is to articulate the overarching principles and objectives which guide the development, delivery, and evaluation of patron services.
We endorse the American Library Association's Equity of Access principle which states:
Equity of access means that all people have the information they need - regardless of age, education, ethnicity, language, income, physical limitations or geographic barriers.
We recognize the critical role public libraries play in a democratic society.
Hennepin County Library's services embrace the human desire to imagine, explore, and grow. We value the vast dimension of human experience and uphold the principles of intellectual freedom.
Hennepin County Library delivers its services in myriad ways to maximize access and minimize barriers to service.
We are good stewards of public resources and seek to make cost-effective and productive use of limited resources.
The services provided by Hennepin County Library are designed to advance the library's mission and achieve its vision.
We envision a Hennepin County where library services ensure every person has the opportunity and resources to read, graduate, engage, work and learn.
Hennepin County Library services are delivered in person, online and in the community. They may be delivered to individuals or groups.
Hennepin County Library provides patrons access to:
Service Development and Evaluation
In order to deliver relevant library services that are responsive to change, Hennepin County Library will:
The library may establish service limitations to ensure the effective use of limited resources and to provide patrons with fair and equitable access to library services.
Roles and Responsibilities
The Library Director (or designees) may establish administrative level policies that articulate:
This policy is reviewed by the Library Director (or designee) every four (4) years who makes recommendations to the Library Board Program/Policy Committee. The Committee reviews and revises as necessary, endorses and advances to the full Library Board for approval.