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home > library information > library services > computers > wireless help
at Hennepin County Library |
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Having trouble connecting to the Library's wireless network? PC users can get help by following these steps:
- Click on the Start button.
- Click on Help and Support.
- Type "wireless" into the search box.
- Click on Connect to an available wireless network (XP) or View and connect to available wireless networks (Vista).
Open your web browser. A greeting screen appears (in place of your home page) asking you to abide by the Library's Internet Public Use Policy & Guidelines. Click on "I Agree" and you can begin using wireless Internet.
If you are unable to reach the "I Agree" page, disconnect from the wireless network (HCL_public) in the Wireless Network Connection Manager. This will refresh the IP address to allow you to connect again.
More details for Vista users via Microsoft.
Help for Mac OS X users.
User settings:
Use DHCP.
No Proxy.
No Bridging.
Disable WEP encryption.
Note: We are unable to support the 802.11a protocol.
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