Wireless Internet     at Hennepin County Library

Hennepin County Library is pleased to offer free wireless Internet access at all library locations. Here are answers to some questions you might have about using wireless in the Library. Frequently Asked Questions Q. How can I use wireless Internet at the Library? A. Wireless access uses the WiFi standard (also known as IEEE 802.11b). Most users can simply bring their wireless-enabled laptop computer or other wireless device to the Library and turn it on. The computer will automatically recognize the wireless network. If your laptop does not have wireless built-in, you can install a WiFi-compatible network card. The Library cannot guarantee your equipment will work with the Library's network. Q. How does it work? A. Wireless access points located throughout the library communicate with your wireless device. You should be able to connect almost anywhere in the building. When your wireless network card senses a signal, a message appears on your screen indicating a wireless network is available. Open your web browser. A greeting screen appears (in place of your home page) asking you to abide by the Library's Internet Public Use Policy & Guidelines. Click on "I Agree" and you can begin using wireless Internet.   Q. Will I need any special settings or passwords to connect? A. No special encryption settings, user names, or passwords are required. Q. Is my information safe while using wireless? A. Your information is not protected while using wireless, unless you are connected to a web page that employs encryption (stores, banks, etc.) Keep this in mind if you are accessing sensitive business or personal information. Q. Are there any restrictions on my use of the Internet? A. Wireless users agree to abide by the the Library's Internet Public Use Policy & Guidelines which prohibits abusive or illegal activity while using the Library's Internet service. Wireless security equipment protects the Library's internal network. This equipment also meters download speeds to ensure quality service to all users. The Library filters wireless access to block pornography. Unfiltered access is available to adults using Library workstations. Ask at the Information Desk for assistance. Q. Can I search the Library Catalog and special databases using wireless? A. Yes. To search the Catalog, click on Library Catalog from the home page. To access special databases, click on Reference Tools. Q. Can I print while using wireless? A. Yes, laptops running Windows can print at libraries with central print stations. Learn more. Q. Can the library help me configure my computer? Sorry, everyone's computer is different and you are responsible for knowing how to configure your own equipment. PC users can use the Windows Help and Support Center for information on connecting to wireless networks. The Library cannot be responsible for any changes you make to your computer's settings. If you need additional assistance, you may need to contact the hardware or software manufacturer.