Current service information

You’ll find the most current information about using the library on this page. For more information about other countywide services, visit Hennepin County COVID-19 response.

2020 library reopening

Hennepin County Library continues to reintroduce services throughout Summer 2020, with an emphasis on the safety of our staff and patrons. Curbside pickup, returns and limited in-person services will be offered in phases at 32 library locations.

As directed by the county board, nine libraries will not reopen in 2020: East Lake, Golden Valley, Linden Hills, Long Lake, Minnetonka, Osseo, Pierre Bottineau, Roosevelt, and St. Bonifacius. No permanent closures have been directed, and the county’s COVID-19 response continues to evolve.

Curbside pickup service

  • Curbside pickup for physical materials is available at selected locations only. 
  • Visit our Curbside service page for details on locations, hours, and how to place holds on materials for pickup.

Returning materials

  • Returns are accepted in designated bins at curbside service locations, Monday-Friday, 9 a.m.-5 p.m. Regular library book returns remain closed.
  • Items will be removed from your account after they have been quarantined.
  • You are not required to return materials at this time. Due dates for physical materials continue to be automatically extended.

Library materials and your account

Holds

Due dates

  • Due dates for physical materials continue to be automatically extended. You are not required to return materials at this time.

Catalog updates

  • Items in closed libraries are not available, and closed locations are not visible in the catalog.  
  • As opening dates for additional curbside service locations are announced, those locations will appear in the catalog. 

Library cards

Library services available online

Ask Us

We can answer questions, connect you to online resources or recommend your next read.

  • Contact us by email, chat or text.
  • Call 612-543-KNOW (5669) to reach library staff by phone.
    • Monday-Thursday 9 a.m. – 9 p.m.
    • Friday-Saturday 9 a.m. – 5 p.m.
    • Sunday noon – 5 p.m.
  • Español/Spanish
    Llame o envíe un texto al 651-503-8013 para recibir ayuda en español.
  • Hmoob/Hmong
    Hu losis text rau lub tsev nyeem ntawv ntawm 612-385-0886 txais kev pab hais lus Hmoob.
  • Soomaali/Somali
    Caawimaad Soomaali ah, soo wac ama qoraal (text) usoo dir maktabada 612-235-1339.

Use online resources

See all online resources available from your library.