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Contact us

Hennepin County Library is dedicated to providing quality library service. Ask us a question or tell us about an experience with the Library. Your questions and comments are welcome!

Open

Ask Us services

Chat

Chat with Hennepin County Library staff.

  • Monday-Thursday 9 a.m. – 8 p.m.
  • Friday-Saturday 9 a.m. – 5 p.m.
  • Sunday noon – 5 p.m.

Local chat available

 

After-hours chat

When Hennepin County Library staff are not available, chat with AskMN librarians from outside of Hennepin County who assist on our behalf.

AskMN statewide 24/7 reference service provided by Minitex and participating Minnesota libraries.

Phone

Call 612-543-KNOW (5669)

  • Monday-Thursday 9 a.m. – 8 p.m.
  • Friday-Saturday 9 a.m. – 5 p.m.
  • Sunday noon – 5 p.m.

Text

Service is free, but your standard message and data rates apply.

  • Text your question to 612-400-7722

Email

Phone numbers

Ask Us phone service

612-543-KNOW (5669)

Español/Spanish

Llame o envíe un texto al 651-503-8013 para recibir ayuda en español.

Hmoob/Hmong

Hu losis text rau lub tsev nyeem ntawv ntawm 612-385-0886 txais kev pab hais lus Hmoob.

Soomaali/Somali

Caawimaad Soomaali ah, soo wac ama qoraal (text) usoo dir maktabada 612-235-1339.

At Home service

612-543-8850

Renewals

612-543-8811

Technical help desk

612-543-8750

Media inquiries

651-829-0837

Volunteers

612-543-8633

Friends of the Hennepin County Library

612-543-8100

TTY

711

Add to the collection

Authors and artists who would like to add their work to the library’s collection can submit their books, zines, and CD/DVDs for consideration.

Authors and artists: submit your work

You can suggest a title for purchase if it is not owned by Hennepin County Library.

Submit a suggestion for purchase

Program proposals

Hennepin County Library partners with large and small organizations to strengthen public services, expand our reach, and create connections in our communities. If you would like to explore partnership opportunities, please email communityengagement@hclib.org.

If you would like to offer a program at the library, you can submit a proposal, and we will contact you if the program meets our guidelines and fits into programming needs, schedule, and budget.

View program guidelines and submit a proposal

Library leadership

Email:

director@hclib.org

Mail:

Hennepin County Library Administrative Offices
attn: Director's Office
12601 Ridgedale Drive
Minnetonka, MN 55305

Call:

612-543-8500


If you would like to discuss a concern or provide feedback about an experience you had at the library, you can:

Newsletters

Bits & Bytes Newsletter

A newsletter featuring news and highlights from the Best Buy Teen Tech Center.

View issues

K-12 Education Newsletter

An email newsletter with resources and services from Hennepin County Library to use with your students in kindergarten through grade 12.

View issues

Mary Ann Key Book Club Newsletter

Get email updates with book club information, including discussion questions, events, and messages.

View issues

Read This Newsletter

A quarterly newsletter with recommendations and tips for adult readers.

View issues

Special Collections Newsletter

A monthly email newsletter featuring news and highlights from the local history archives and digital collections.

View issues

Subscribe to library newsletters

Social media