Contact us

Hennepin County Library is dedicated to providing quality library service. Ask us a question or tell us about an experience with the Library. Your questions and comments are welcome!


Ask Us services


Chat with Hennepin County Library staff.

Chat available

After-hours chat

When Hennepin County Library staff are not available, chat with AskMN librarians from outside of Hennepin County who assist on our behalf.

AskMN statewide 24/7 reference service provided by Minitex and participating Minnesota libraries.



Service is free, but your standard message and data rates apply.

  • Text 'hclib' to 612-400-7722

In person

Visit your local library.  

Phone numbers

Currently, you are unable to reach library staff at 612-543-KNOW (5669) or library building phone numbers. We are working to have staff available to answer phones, if possible. In the meantime, you can contact us by email, chat or text.

Suggest a purchase

You can suggest a title for purchase if it is not owned by Hennepin County Library. We will let you know whether we are able to purchase it with a message in your library account.

Submit a suggestion for purchase

Program proposals

If you would like to offer a program at the library, you can submit a proposal, and we will contact you if the program meets our guidelines and fits into programming needs, schedule, and budget.

View program guidelines and submit a proposal


K-12 Educators Newsletter

A quarterly email newsletter with resources and services from Hennepin County Library to use with your students in kindergarten through grade 12.

View issues

Read This Newsletter

A quarterly newsletter with recommendations and tips for adult readers.

View issues

Subscribe to library newsletters

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