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Contact us

Hennepin County Library is dedicated to providing quality library service. Ask us a question or tell us about an experience with the Library. Your questions and comments are welcome!

Open

Ask Us services

Chat

Chat with Hennepin County Library staff.

  • Monday-Thursday 9 a.m. – 8 p.m.
  • Friday-Saturday 9 a.m. – 5 p.m.
  • Sunday noon – 5 p.m.

Local chat available

 

After-hours chat

When Hennepin County Library staff are not available, chat with AskMN librarians from outside of Hennepin County who assist on our behalf.

AskMN statewide 24/7 reference service provided by Minitex and participating Minnesota libraries.

Phone

Call 612-543-KNOW (5669)

  • Monday-Thursday 9 a.m. – 8 p.m.
  • Friday-Saturday 9 a.m. – 5 p.m.
  • Sunday noon – 5 p.m.

Text

Service is free, but your standard message and data rates apply.

  • Text your question to 612-400-7722

Email

Phone numbers

Ask Us phone service

612-543-KNOW (5669)

Español/Spanish

Llame o envíe un texto al 651-503-8013 para recibir ayuda en español.

Hmoob/Hmong

Hu losis text rau lub tsev nyeem ntawv ntawm 612-385-0886 txais kev pab hais lus Hmoob.

Soomaali/Somali

Caawimaad Soomaali ah, soo wac ama qoraal (text) usoo dir maktabada 612-235-1339.

At Home service

612-543-8850

Renewals

612-543-8811

Technical help desk

612-543-8750

Media inquiries

651-829-0837

Volunteers

612-543-8633

Friends of the Hennepin County Library

612-543-8100

TTY

711

Library leadership

Library Director
Chad Helton, 612-543-8505
chelton@hclib.org

Deputy Director, Public Services
Amy McNally, 612-543-8513
amcnally@hclib.org

Deputy Director, Support Services
J.R. Genett, 612-543-8639
jrgenett@hclib.org

Chief Financial Officer
Patti Hetrick, 612-543-8683
patti.hetrick@hennepin.us

Library Services

Other Services

Hennepin County Law Library

Suggest a purchase

You can suggest a title for purchase if it is not owned by Hennepin County Library.

Submit a suggestion for purchase

Program proposals

If you would like to offer a program at the library, you can submit a proposal, and we will contact you if the program meets our guidelines and fits into programming needs, schedule, and budget.

View program guidelines and submit a proposal

Newsletters

K-12 Education Newsletter

An email newsletter with resources and services from Hennepin County Library to use with your students in kindergarten through grade 12.

View issues

Read This Newsletter

A quarterly newsletter with recommendations and tips for adult readers.

View issues

Special Collections Newsletter

A monthly email newsletter featuring news and highlights from the local history archives and digital collections.

View issues

Subscribe to library newsletters

Social media